Frequently Asked Questions
How long is the process, starting with R&D and ending with final product?VinhAnswered by Dalex Labs
The process can vary depending on the number of products, amount of time needed for R&D and/or lead time of specialty materials/packaging. However, for one or two products with easy formulation and stock packaging, you can expect to have finished product within 4-5 months. Lead times for normal re-orders would be approximately 10-12 weeks.
How long should my finished product last?VinhAnswered by Dalex Labs
Products sold by Dalex Laboratories are guaranteed for one year from the time of manufacture. However, many products will last well beyond that timeframe, even 2 to 3 years or more.
I’d like to market my products overseas. Can you help me?VinhAnswered by Dalex Labs
Our regulatory department is a valuable source of information in regard to fulfilling all foreign legal requirements necessary for exporting your product.
Do you offer volume discounts?VinhAnswered by Dalex Labs
Yes. We offer price per unit discounts at quantities of 5,000, 10,000, 25,000, 50,000, 100,000 and 250,000 units.
What’s the minimum quantity of a product that I can order?VinhAnswered by Dalex Labs
Dalex Laboratories will fill as few as 2,500 units of a product. In circumstances where higher quantities of packaging are required, Dalex Laboratories will still fill as few as 2,500 units and the extra packaging can be stored for future fills.
Do you manufacture color cosmetic products?VinhAnswered by Dalex Labs
Dalex Labs specializes in skin care, hair care and body care. Unfortunately, we do not manufacture color cosmetics.